How to Order(Worldwide)

Motoyama Tatami produces Kyo-tatami using quality materials and traditional techniques, with experienced craftsmen. Delivering the highest quality tatami, we have an excellent track record delivery and working overseas.

We accept inquiries and orders via e-mail and phone in English.
Please feel free to send inquiry.

Contact Us

Process: ordering frow

Step 1 Confirmation of details

Receiving your inquiry and confirmation of details.

Step 2 Estimation

Estimation tatami price and shipping cost.

Step 3 Order

Issuing billing invoice and receiving advanced payment.

Step 4 Order Completed

Step 5 Delivery

New-tatami
– Producing New Tatami & Shipping

Once we have all the materials, we start producing new tatami according to the measurements.
*Manufacturing time differs depending on the production method and the size of the order.
If you would set tatami in the existing room, it is highly recommended we measure and install (a fee is charged accordingly).

Omote-gae(re-covering)

We have to conduct omote-gae on site.
*The time required depends on the amount of tatami and the method used.

*After the transfer of payment is finalized, the product will arrive in approximately two to three weeks via air, and around two months by sea.

— Packaging for overseas shipping —

Package

Please do not hesitate contacting us via the inquiry form.

Inquiry form

We ship our products to all over Japan and worldwide

We take care of the whole process, from the beginning (your order) to the end (installation).