How to Order(Worldwide)

Motoyama Tatami crafts Kyoto tatami using high-quality materials and traditional techniques. With experienced artisans and a strong track record of international deliveries, we provide authentic Japanese tatami for customers overseas.

We accept inquiries and orders in English by email or phone
Please feel free to contact us anytime.

Contact Us

Ordering Flow

Step 1 Confirming your request

We receive your inquiry and confirm the details of your project.

Step 2 Quotation

We provide an estimate for the tatami price and shipping cost.

Step 3 Order & payment

We issue an invoice and confirm advance payment.

Step 4 Order confirmed

Your order is confirmed once payment is received.

Step 5 Production & delivery

New tatami (newly made)

We begin production once all materials are secured, and ship after completion.
Manufacturing time varies depending on the production method and order quantity.

*If you would like the tatami to fit seamlessly with no gaps in an existing room, we recommend our on-site measuring and installation services (additional fees apply).

Omote-gae (re-covering)

Omote-gae is performed on your existing tatami and must be done on site.
The required time depends on the number of mats and the method used.

*Estimated shipping time after payment confirmation:
Approx. 2–3 weeks by air / approx. 2 months by sea

— Packaging for overseas shipping —

Package

Please don’t hesitate to contact us via the inquiry form.

Inquiry form

We ship our products to all over Japan and worldwide